Privacy Policy

1. Who We Are

4K Quality Associates LLC ("4KQA," "we," "us," or "our") is a quality management consulting firm based in Los Angeles, California. We provide ISO 9001, AS9100, ISO 13485, and ISO/IEC 17025 consulting, internal audit, and training services to aerospace, manufacturing, and related industries.

This Privacy Policy explains how we collect, use, and protect personal information you provide through our website at 4kqa.com (the "Site").

2. Information We Collect

We collect personal information only when you voluntarily provide it. The primary way we collect information is through our newsletter subscription form (4KQA In the Loop).

When you subscribe, we collect:

• First name (optional, used to personalize emails)
• Email address (required to deliver the newsletter)
• Consent record — the timestamp and checkbox confirmation of your agreement to receive emails from us

We do not collect payment information, government identification, or any sensitive personal data through this Site.

3. How We Use Your Information

We use your information solely for the purpose for which it was provided:

• To deliver the 4KQA In the Loop newsletter — quality management insights, industry updates, and 4KQA announcements
• To send occasional service-related communications (e.g., significant changes to our offerings)
• To maintain an accurate record of your consent as required by applicable email marketing law

We do not use your information for advertising, profiling, or automated decision-making. We do not sell, rent, or trade your personal information to any third party.

4. MailerLite — Our Email Service Provider

MailerLite is GDPR-compliant and maintains appropriate technical and organizational safeguards for the personal data it processes. You can review MailerLite's own privacy practices at mailerlite.com/legal/privacy-policy.

No other third-party service receives your personal information from this Site.

5. Data Retention

We retain your email address and associated subscription data for as long as your subscription is active. If you unsubscribe, your data is removed from our active mailing list. You may also request complete deletion of your data at any time (see Section 7).

Consent records (timestamp + checkbox confirmation) may be retained for up to 3 years after unsubscription to comply with our legal obligations under applicable email marketing regulations (CAN-SPAM, CASL).

6. Cookies and Analytics

This Site does not use tracking cookies or behavioral analytics tools. We do not use Google Analytics, Facebook Pixel, or similar technologies that profile your browsing behavior.

MailerLite email campaigns may include a standard open-tracking pixel and click-tracking links to measure newsletter engagement. You can disable image loading in your email client to prevent open tracking.

7. Your Rights

You have the following rights regarding your personal information:

• Unsubscribe — every email we send includes a one-click unsubscribe link
• Access — you may request a copy of the personal information we hold about you
• Correction — you may request correction of inaccurate information
• Deletion — you may request complete deletion of your data from our systems and MailerLite
• Opt-out of sale — we do not sell personal information; no action is required

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what categories of personal information we have collected and the right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, contact us at the address in Section 8. We will respond within 30 days.

8. Contact Us

For any privacy-related questions, requests, or concerns:

• Email: info@4kqa.com
• Mail: 4K Quality Associates LLC, 11041 Santa Monica Blvd. PMB 720, Los Angeles, CA 90025

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated to active subscribers via email before taking effect.

Continued use of the Site or the newsletter after any update constitutes acceptance of the revised policy.